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Help and support
Last updated: 13 November 2026
Where to get help with CoreCat AI.
Contact
[OWNER: set SUPPORT_EMAIL to a monitored address; it appears here, on the Connect AI apps page and in sign-up messages.]
Common questions
- Connecting Claude, ChatGPT or Cursor: see the Connect AI apps page.
- CoreCat Code: install it with "curl -fsSL https://corecatai.com/code/install.sh | sh" or "npm i -g @corecat/code", then run "corecat login". See corecatai.com/corecat-code.
- I did not get the verification email: check spam, wait a minute, then use "Send the link again" on the sign-in page.
- I forgot my password: use "Forgot password?" on the sign-in page.
- I am out of Core Credits: open the Wallet page and add Core Credits with USDT on BNB Smart Chain.
- A generation failed: a failed generation is normally not charged, and rarely a provider bills for work it did before failing (for example when a server restart interrupts a job). Check your balance, try a different prompt or model, and write to us with the time it happened if you think you were charged in error.